Privacy Policy

1. Important Information and Who We Are

Purpose of This Privacy Policy

This Privacy Policy explains how Dewveil.com collects, uses, and protects your personal information when you visit our website, make a purchase, sign up for our newsletter, or participate in a promotion.
We are committed to safeguarding your privacy and ensuring transparency about how your data is handled.

Controller

Dewveil is the controller and responsible for your personal data.
If you have any questions or concerns about this policy, please contact us using the details below:
📧 Email: support@dewveil.com
🏢 Address: 360 West Avenue 26, Los Angeles, CA, 90031, United States

We value your privacy and would appreciate the opportunity to resolve any concerns directly before you approach a data protection authority.

2. The Data We Collect About You

We may collect, use, store, and transfer different types of personal information, including:

  • Identity Data: first name, last name, and username.

  • Contact Data: billing address, shipping address, email address, and phone number.

  • Financial Data: payment method details (handled securely by our payment partners).

  • Transaction Data: order details, payment history, and purchased products.

  • Technical Data: IP address, browser type, operating system, and other device identifiers.

  • Profile Data: login information, purchase history, preferences, and survey responses.

  • Usage Data: information about how you interact with our website and services.

  • Marketing Data: your preferences for receiving marketing communications.

3. How We Use Your Personal Data

We use your personal information to:

  • Process and fulfill your orders.

  • Communicate order updates or customer service information.

  • Improve our website, services, and product offerings.

  • Prevent fraud and maintain site security.

  • Send marketing communications (only with your consent).

We will only use your data when permitted by law — most often to fulfill a contract with you, for legitimate business purposes, or when required by legal obligations.

4. Disclosures of Your Personal Data

We may share your personal information with the following parties:

  • Service providers who help us operate our business (e.g., Shopify, payment processors, shipping companies).

  • Professional advisors such as lawyers, accountants, and consultants.

  • Government or regulatory authorities, if required by law.

  • Business partners or successors, in the event of a business transfer or merger.

We do not sell or rent your personal information to third parties.

5. International Transfers

Your information may be transferred and processed outside of your country of residence, including in the United States and other countries where our partners operate.
We take all reasonable steps to ensure your data is protected according to this Privacy Policy.

6. Data Security

We use appropriate technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or alteration.
Your payment data is encrypted and processed securely via trusted third-party providers such as Shopify and its payment gateways.

Only authorized personnel who need to process your data for legitimate business purposes have access to it.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.
When no longer needed, your information will be securely deleted or anonymized.

8. Your Legal Rights

Depending on your location, you may have the right to:

  • Request access to the personal data we hold about you.

  • Request correction or deletion of your data.

  • Object to or restrict certain data processing activities.

  • Withdraw consent for marketing communications at any time.

To exercise any of these rights, please contact us at support@dewveil.com.

9. Third-Party Links

Our website may include links to third-party websites or applications.
We do not control these websites and are not responsible for their privacy policies or content.
We encourage you to read the privacy statements of any external sites you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
The revised version will be posted on this page, and the “Effective Date” above will be updated accordingly.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us at:
📧 support@dewveil.com
🌐 https://dewveil.com